sopi88 Platform Privacy Notice
When you create an sopi88 account, verify your identity, deposit via DANA or e-wallet, and start placing bets on Liga 1 fixtures or live-dealer tables, data flows through our systems at each step—your email, phone number, identity documents, payment details, and game history. This page describes what we collect when you use sopi88 and how we keep that data protected throughout its entire lifecycle.
We at sopi88 take data protection seriously because your trust is the foundation of our platform. Our privacy policy sets out exactly what information we hold, why we need it, who has access to it, and how long we retain it. We comply with applicable data protection laws and implement industry-standard encryption, secure storage, and access controls. Your personal information is never sold to advertisers or shared with third parties outside the sopi88 operational network without your explicit consent.
This notice applies to all sopi88 account holders, regardless of whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported jurisdiction. If you have questions about how your data is handled, our privacy team can be reached via the contact form at the end of this page or through our customer support.
What Data We Collect and How We Use It
We collect several categories of information when you use sopi88. First is account data: your email address, phone number, date of birth, and residential address. We collect this when you sign up and verify it during Know Your Customer (KYC) verification. Second is identity data: photos of your national ID (KTP, SIM, or Paspor) and a live selfie for facial matching. This is required to unlock full account privileges and higher deposit/withdrawal limits. Third is payment data: the bank account numbers, e-wallet identifiers, or card details you provide for deposits and withdrawals. We do not store your full payment card numbers—that information is handled exclusively by our certified payment partners.
Fourth is activity data: every bet you place, every market you view, every deposit and withdrawal, and every transaction timestamp. We collect this to calculate your weekly cashback, track tier progression, detect fraud, and comply with regulatory reporting. Fifth is device and location data: your IP address, device type, browser information, and the approximate location from which you access sopi88. We use this to prevent account takeover, detect access from restricted jurisdictions, and ensure service continuity.
Your sopi88 data is compartmentalized
We separate payment information from game activity. Your payment details are held only by certified processors; your game history is held separately. This means no single internal team has access to all your information at once, reducing risk of misuse.
Third-Party Data Processors
We use third-party partners to handle specific functions on sopi88. Our payment partners (who process DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive only the minimum information needed to complete transactions. Our identity verification partner receives your ID photos and selfie to conduct facial matching and anti-spoofing checks, then deletes those images after verification is complete. Our customer support platform has access to your email, phone, and account history so our team can assist with disputes or questions. These partners are contractually bound to use your data only for the purposes we specify and to maintain the same level of security we do.
How Long We Keep Your Data
We retain your account data (email, phone, KYC documents) for as long as your sopi88 account is active, plus seven years after closure to comply with anti-money-laundering laws. We retain your transaction history (deposits, withdrawals, bets) for the same period so we can resolve disputes and respond to regulatory queries. We retain identity documents for seven years after account closure. Device and location logs are retained for 90 days unless a dispute or fraud investigation is ongoing, in which case we retain them until the investigation closes.
Your Data Rights on sopi88
You have the right to request a copy of all personal data we hold about you—we will provide this within 10 business days. You have the right to request correction of inaccurate data. You have the right to request deletion of your data, subject to our legal obligation to retain it for anti-money-laundering compliance. You have the right to object to certain uses of your data. To exercise any of these rights, contact our privacy team using the form at the end of this page, and we will respond within 10 business days.
Cookies and Tracking Technologies
We use cookies on sopi88 to remember your login session, remember your display preferences, and track your navigation so we can improve the platform. Most cookies are session-only (they expire when you close your browser) or preference-only (they store your chosen language or theme). We do not use cookies to track you across other websites. You can disable cookies in your browser settings, though some sopi88 features may not function properly without them.
Our sopi88 Data Security and Legal Framework
We encrypt all data in transit using TLS/SSL protocols and encrypt sensitive data at rest using AES-256 encryption. Our servers are located in secure data centres with multi-factor access controls and continuous monitoring. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach affecting sopi88 users, we will notify you within 24 hours and provide details of what data was compromised and what steps we are taking to secure it.
Our servers may be located outside your jurisdiction, which means your data may be transferred across borders. By using sopi88, you acknowledge and accept that your data may be processed in jurisdictions with different privacy laws than your own. However, we maintain the same level of security and privacy protection regardless of server location. If you are uncomfortable with cross-border data transfer, you may not use sopi88.
Contact Us About Your Data
If you have questions about how we handle your data, how to exercise your data rights, or if you have a privacy concern, you can reach our privacy team using the form below. We aim to respond to all privacy inquiries within 10 business days. During major holidays such as Idul Fitri, Idul Adha, Imlek, and Nyepi, response times may extend slightly, but we will acknowledge your inquiry within 24 hours.
Alternatively, you can contact our general customer supportvia live chat, email, or phone—they will forward your privacy question to our dedicated privacy team.